How can I contribute to the Village if I or nobody I know needs tutoring?
Thank you for considering being a sponsor! Anyone looking to make a contribution can take part in our Sponsor a Lot service or send us an email at [email protected] to receive an invoice for payment.
Do you have any current community gardens?
Yes! At this time we are associated with one community lot in West End, Sacred Space Garden, located at 1026 15th Pl SW, Birmingham, AL. Feel free to stop by and grab some fresh vegetables.
Where do you have your tutoring sessions?
Most of our sessions will take place in a Birmingham public library, but for students who need tutoring outside of library hours, we will meet at our coworking space at 1601 5th Ave N, Birmingham, AL.
What if I don't see a payment option for my specific service (Multiple children, weekend costs, etc.)?
We will handle that on the business end. When an appointment is scheduled with adjustments and specific prices are not listed on our site, you will receive an invoice to the email listed within 4 hours. Payments must be made within the time frame agreed upon receipt of the invoice, otherwise appointments are subject to cancellation.
What if I'm running behind?
I understand that things don't always go as planned. The Gold Standard package includes a 15 minute grace period. All other services come with a 5 minute grace period. If I am notified of a need to reschedule within 30 minutes of our meeting time, a full refund will be issued.
Late pickups will be charged at every half hour interval after the 15 minute grace period.
What if I need to reschedule or cancel?
Life happens! As long as a reschedule or cancellation is made within 30 minutes of the scheduled time, a full refund can be processed within 3 business days. Any cancellations made after the starting time will be refunded 50%. No shows or cancellations after the scheduled time will not receive a refund.
What if I need tutoring on weekends?
Tutoring is offered on the weekend at $5 more for hourly parents and those who purchase the standard package. Weekend sessions are free and included for the intermediate and gold package, but must be scheduled ahead.